What Their Customers Are Saying

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All testimonials are provided and verified by Luxury Bath. Verified testimonials on Opinion Corp is a paid feature of the platform.

Luxury Bath Super Fan

Luxury Bath
From start to finish super satisfying job well done! You know how some people use the word amazing for not amazing things, well we got the right meaning of amazing thing right here. Before my bathroom was small and lame, Ed parker the designer consultant made lame to insane, in a great way, I couldn't believe Mr. Jim and his team turn my Bathroom into a Real Luxury bathroom, I ask for a chair and a shelf for my speakers and phone and grab bars and more shelfs and big shower head and curtains rod . This is a company that will not waste your time. Super fan of Jim & Ed and I feel like there friend not just a job, real 100% I wish I could show you pictures thanks Jim and Ed and Luxury Bath!
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Luxury Bath kept us safe during COVID19

Luxury Bath
The crew at Luxury Bath did an incredible job replacing our old shower. They showed up on time and worked 10 hours to finish in one day. Due to the coronavirus they wore masks and gloves and maintain a safe distance at all times. They also sprayed down everything they touched several times a day. The shower turned out beautiful and exceeded our expectations. I could not recommend them more. We also interviewed five companies from the home show and Luxury Bath gave us the best price for the quality we wanted.
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3 bathrooms remodeled by Luxury Bath Technologies

Luxury Bath
We had all three of our bathrooms redone. The crew, John, Michael and one other whose name I did not get, were very professional, pleasant and did real quality work. We are REALLY pleased with the results.
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Luxury Bath's reply to: WHEN I COMPLETED MY BATHROOM RE MODEL I HAD A PERSONAL CARPENTER AND HE SAW YOU DID NOT PUT SHEETROCK UP ABOVE THE SHOWER AND LEFT CRUMBLED WET SHEET ROCK INSTEAD OF REPLACING IT...YOU DID A LOUSY JOB

We understand you are not satisfied with the installation performed by one of our affiliated product dealers. We would love to see how we can assist in a more positive resolution. Please contact us at our corporate manufacturer number at (847) 496-1772 for more assistance.
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Anonymous
map-marker Palm Harbor, Florida
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#4329175 
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WHEN I COMPLETED MY BATHROOM RE MODEL I HAD A PERSONAL CARPENTER AND HE SAW YOU DID NOT PUT SHEETROCK UP ABOVE THE SHOWER AND LEFT CRUMBLED WET SHEET ROCK INSTEAD OF REPLACING IT...YOU DID A LOUSY JOB

YOU LEFT WET CRUMBLED SHEETROCK FROM THE SHOWER HEAD UP...I HAD A CARPENTER HERE TO FINISH MY BATHROOM AND HE PULLED OUT CRUMBLED WET SHEET ROCK YOU LEFT IN THE WALL THEN PUT THE NEW STUFF OVER THAT AND CHARGED 8,000...YOU PEOPLE ARE RIP OFF ARTISTS...LOUSY WORK...NO ONE SHOULD HIRE YOU BECAUSE YOU ARE ***

User's recommendation: DO NOT USE YOU

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Luxury Bath's reply to: Luxury Bath of Hamilton New Jersey

Thank you for reaching out to Luxury Bath Corporate. On our behalf we want to let you know we understand your disposition and want to apologize for your experience. Please contact Tammy our Consumer Relations Representative here at Corporate for further assistance. Her number is 847-496-1782 and her email is tstevens@bciacrylic.com. Hope to hear from you to assist in resolving this issue. Thank you for your time.
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Thomas H Hpf
map-marker Hamilton Township, New Jersey
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#2462488 
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Luxury Bath of Hamilton New Jersey

Luxury Bath of Hamilton New Jersey is not representing your company very well. They promise professional craftsmanship and deliver damage and overpriced careless work and do not care about customers after they have been paid and the job is done. They literally ended the relationship by hanging up on me.

User's recommendation: Do NOT use this company

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Luxury Bath's reply to: Responsiveness, poor instillation, crummy customer service

Thank you for writing Luxury Bath Technologies Corporate to let us know about your installation concerns. Our dealers pride themselves on providing the best products and customer service in the bath remodeling industry. Our goal is to resolve the issue, so you are 100% satisfied. Please call our Corporate Office at 800-963-8827 and ask for Consumer Relations for better assistance to resolve.
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Jan K Iok
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#1996243 
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Responsiveness, poor instillation, crummy customer service

The original $10K shower remodel was incompetent - it did not drain well and water seeped under the pan.. They came back to correct that error and made the shower floor worse - now it doesn't drain at all.

We have repeatedly called to get this fixed and have just gotten the run around and they admit forgetting about us. They were swift to take our money, just like other review, they charged the final amount before doing the job.

The material is great, that is why 2 stars instead of 1. Just not a professional job.

Preferred solution: fix the shower pan so it drains.

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Elena K Hpy
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#1813072 
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Start to finish – Very Happy

From start to finish everything was wonderful, Rob, Will, Jake and Joe were professional and most informative. They ran into a couple of issues and solved them all. A great bunch of guys. I would recommend Luxury Baths to anyone.
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Elena K Hpy
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#1813071 
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Loved Luxury Bath’s options

We had Luxury Bath redo a bathroom and our experience with them was all pretty positive. They were clean and they did a nice job. They did everything in time and in budget, and gave us a little bit of options.
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Elena K Hpy
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#1813069 
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Highly recommend Luxury Bath Technologies

I was amazed at the job that was done by Adam and Andrew. They arrived slightly earlier than planned (maybe 12 minutes) which, to me, meant they were punctual. As advertised, it was a day job...they were finished and everything was cleaned up nicely. Drop cloths were put down to protect my hardwood floors from any debris and they went above and beyond my expectations. I am so pleased with the new look in the bathroom...and can't wait to actually use the tub...need to wait for everything to be good and dry. As Jimmy told me, it does take some time from start to finish, as everything is custom made to fit where you want it. This, too, was in the time frame of expectations. I would recommend them!
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Elena K Hpy
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#1776694 
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Would recommend Luxury Bath to anyone

My experience with Luxury Bath was wonderful. Everyone I worked with was very helpful. I appreciated the thorough workmanship. The acrylic finish is so easy to clean. I am very happy I chose them to do the bath install. They were courteous and professional. I would recommend this company for any remodeling.
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Elena K Hpy
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#1776695 
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Luxury Bath Installers were very careful with my dog

I needed a low step to get into my shower, rather than over a tub. We chose Luxury Bath and I was very pleased with the two young men who did the installation. They were pleasant knowledgeable and did the job quickly. They even were very patient with my little dog who is blind. They stepped around her carefully and made sure not to startle her. I recommended them to my neighbor who is about to do her bathroom also. Very good installers!
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Elena K Hpy
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#1776696 
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Luxury Bath Technologies staff was amazing

When I say that Luxury Bath did an amazing job with the whole process of my new bathroom, that is an understatement. The Design Consultant came to my house and was so great that I signed the contract on the spot. I had a problem and their call center worked diligently to fix the issue and was always so helpful to any questions I had. And the bathroom installers were not only great at what they did but went above and beyond to make sure my bathroom turned out wonderfully. I am beyond amazed at how great this company was from the 1st to the last person. Just Amazing!!!!
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Elena K Hpy
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#1700800 
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Would recommend Luxury Bath to anyone

My experience with Luxury Bath from Wichita, KS was wonderful. Everyone I worked with was very helpful. I appreciated the thorough workmanship. The acrylic finish is so easy to clean. I am very happy I chose them to do the bath install. They were courteous and professional. I would recommend this company for any remodelling.
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Elena K Hpy
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#1700802 
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Clean Up was easy and great

Luxury Bath had excellent and skilled work done to replace our shower. They arrived promptly, and our new bathroom is beautiful. They did skilful work and the cleanup was GREAT. We would recommend for any bathroom work.
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Elena K Hpy
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#1700804 
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Really impressed with Luxury Bath Technologies

OMG, I am so excited to see this wonderful new bathroom I have now. Luxury Bath Technologies in Miami was the most wonderful experience and such a great product. They took my 1978 original bathtub/shower and turned it into a true luxury bathroom. I installed a new acrylic tub, side and back walls, new faucets and shower combo with a handheld piece and static rain shower head and three shelves, grab bar and sliding glass doors. The patterned walls give the bathroom a true feel of real tile without all the hassle of future cleaning. I can't say enough about this product, it really does look amazing and expensive. The acrylic tub washed off with minimal cling of residue from hard water. No more scrubbing the tub for me! This company is just such a group of professionals all worried about my satisfaction. I highly recommend this company for your next remodel. The cost was so low and it looks like I spent a fortune on it!
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Elena K Hpy
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#1648533 
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Luxury Bath Technologies customized our Manufactured House bathroom

Last year, we contracted for a shower assembly manufactured and installed by Luxury Bath of Seattle. The shower has been great. We live in a manufactured home. This means the home is seven-eighths scale that of a stick-built house. In short, few products, if any, available in box stores retrofit manufactured houses. To the contrary, Luxury Bath has its own manufacturing capability. Manufacturing resulted in the product being custom-fitted within existing dimensions and plumbing connectivity. And all company representatives from sales, service, to installers, are company employers. The factors of manufacturing and all company employees, convinced us to try Luxury Bath. We have yet to regret our decision. The project included demolition of the old molded resin bath/shower combo; replacing the drywall with green board; bringing plumbing installation to current code; and installing in-line shutoff valves on both water lines. Gilberto, "Gil," accomplished all the work in one day -- a long day. He was on time, courteous, a diligent worker, and consulted with us at decision points. We recommend Luxury Bath for new construction or renovation.
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Elena K Hpy
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#1648538 
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Luxury Bath remodeled both our bathrooms

Mike and his team were excellent and always professional. They did a great job and I love both of my new showers. I would recommend them to anyone in the San Diego area. He kept me well informed on progress and timelines so I always knew what to expect. They did it in a timely manner and finished 2 bathrooms in about 5 days. They even came on Sunday to get it done.
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Elena K Hpy
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#1648542 
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Luxury Bath only took 2 days to do my shower

I couldn't be happier with my new walk-in shower. It is beautiful and the experience was stress free. It only took 2 days to complete, the products are top notch and the guys did a great job. I'm so glad that I went with Luxury Bath!!!
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Contact Information

Website:
Mailing Address:
1800 Industrial Drive
Libertyville, Illinois 60048
United States
Phone:
(800) 963-8827
Contact Luxury Bath Customer Service