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What Their Customers Are Saying ?

All testimonials are provided and verified by Luxury Bath. Verified testimonials on Opinion Corp is a paid feature of the platform.

Would recommend Luxury Bath to anyone

Luxury Bath
My experience with Luxury Bath from Wichita, KS was wonderful. Everyone I worked with was very helpful. I appreciated the thorough workmanship. The acrylic finish is so easy to clean. I am very happy I chose them to do the bath install. They were courteous and professional. I would recommend this company for any remodelling. Read

Luxury Bath review - Clean Up was easy and great

Luxury Bath
Luxury Bath had excellent and skilled work done to replace our shower. They arrived promptly, and our new bathroom is beautiful. They did skilful work and the cleanup was GREAT. We would recommend for any bathroom work. Read

Really impressed with Luxury Bath Technologies

Luxury Bath
OMG, I am so excited to see this wonderful new bathroom I have now. Luxury Bath Technologies in Miami was the most wonderful experience and such a great product. They took my 1978 original bathtub/shower and turned it into a true luxury bathroom. I installed a new acrylic tub, side and back walls, new faucets and shower combo with a handheld piece and static rain shower head and three shelves, grab bar and sliding glass doors. The patterned... Read

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
Last year, we contracted for a shower assembly manufactured and installed by Luxury Bath of Seattle. The shower has been great. We live in a manufactured home. This means the home is seven-eighths scale that of a stick-built house. In short, few products, if any,...
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Review
#1648533 Review #1648533 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
Mike and his team were excellent and always professional. They did a great job and I love both of my new showers. I would recommend them to anyone in the San Diego area. He kept me well informed on progress and timelines so I always knew what to expect. They did it in...
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Luxury Bath is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1648538 Review #1648538 is a subjective opinion of poster.

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Verified Reviewer
I couldn't be happier with my new walk-in shower. It is beautiful and the experience was stress free. It only took 2 days to complete, the products are top notch and the guys did a great job. I'm so glad that I went with Luxury Bath!!!
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Luxury Bath is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

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#1648542 Review #1648542 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
We purchased our home in 2016 and were talking about putting in a new shower pretty much from the day we moved in. We looked at all the box stores for ideas and prices for materials. We could not agree on anything. We ran into a display at Peoria Menards and put in our...
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Luxury Bath is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

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#1648544 Review #1648544 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
We worked with Luxury Bath Technologies in Peoria and they completely transformed our old bathroom from the 60s, with a walk- in shower, sink, toilet, flooring, med cabinet, and shower surround. They dressed it up with the surround wainscoating that added even more to...
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Luxury Bath is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1648545 Review #1648545 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
We liked everything with our experience working with Luxury Bath Technologies. We purchased a shower surround from them and the gentleman who did the work did such a wonderful job. It was a quick turnaround, too. We've recommended him as well as Luxury Bath to other...
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Luxury Bath is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1464647 Review #1464647 is a subjective opinion of poster.
Reason of review
Good quality

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
We had Luxury Bath remodel our bathroom. The work was completed in April and from beginning to end, their people made the difference. Their installers, Robert and Jacob, were superb. Kevin, the project manager, was very attentive. My wife was happy with the project, so...
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Luxury Bath is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1464648 Review #1464648 is a subjective opinion of poster.
Reason of review
Good quality

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
Luxury Bath was at the fairgrounds and we liked their plan. We got a new shower assembly from them. The installation team cleaned up and did a good job. The quality of work was very good and we were well-satisfied with our experience with Luxury Bath.
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Luxury Bath is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1464650 Review #1464650 is a subjective opinion of poster.
Reason of review
Good quality
Luxury Bath's reply to:

Luxury Bath review in Santa Barbara, California: Not great

Thank you for writing Luxury Bath Technologies Corporate to let us know about your installation concerns. Our dealers pride themselves on providing the best products and customer service in the bath remodeling industry. Our goal is to resolve the issue so you are 100% satisfied. Please call our Corporate Office at 800-963-8827 and ask for Angela in Customer Care for further assistance.
Review
#1413436 Review #1413436 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application
Loss
$7000
Preferred solution
Price reduction

I was looking forward to bathroom redo with place flooring and toilet already bought by me .It was to take 1 1/2 days..The workers were great ..1st problem sitting in my living room heard water splashing above me then workman shouting for boss ..who was out in parking lot I ran to get him the bath pipes had been diconected water had not been turned off ...The main man then informed me everything would be done in one day..There was the problem ..It was a rush from start to finish in one day. Bath and shower .floor and toilet install.

The next day went into bedroom next to bath The skirting boards were pushed off by water that leaked during the failure to turn water off.

Also plank flooring where did not fit in was left with gaps filled in by sealant skirting board just left hanging ..I called to relate concern about boards off bedroom wall due water ..they came out just nailed it back..The bath surround in one place has 1/2 in gap in one place ..glue and sealant is used ..The bath surround is more pink biege Sierra Sand than the sample I was shown..I was shown off white cream ..No doubt these installers are capable workmen .but it was a rush job they worked hard but rushed. The cost $7,000 No not very happy ..The salesman have not seen or heard from him..

Contact Luxury Bath Customer Service

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Mailing Address:
1800 Industrial Drive
Libertyville, Illinois 60048
USA
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Luxury Bath's reply to:

Luxury Bath review in Columbus, Ohio: DID NOT HONOR LIFETIME WARRANTY

Mr. and Mrs. Shultz,

On November 10, 2005 Luxury Bath installed a new tub liner over the existing tub coupled with a new wall system at your residence. There were no issues or requested service on the work completed by Luxury Bath until 2016 (11 years and 3 months after the installation was completed). Upon receiving the call from Mrs. Shultz regarding the liner being cracked, our local dealership scheduled a service appointment. During the visit it was determined that the cracks in the liner were from the non-approved cleaning solution “Scrubbing Bubbles” that you actually mentioned using in your review on the Consumer Affairs website.

On the contract you signed, it provides you a list of approved and non-approved cleaning solutions for acrylic products. We also provide this information for customers on the Luxury Bath website. https://www.luxurybath.com/about-us/care-maintenance/ On both your contract, and on the Cleaning Instructions page on our website it clearly states: Do Not Use – Scrubbing Bubbles*, and that the *Use of these chemicals will cause a dull surface and/or an easily recognizable chemical crack. This will void your product warranty.

Luxury Bath Corporate has offered to send the local dealership a new tub liner at no cost to you, but because the cleaning solution you used caused the cracks and voided the warranty, you would have to pay our local dealer’s installation/service charge to come out and install the new liner. You declined this offer. Luxury Bath provides a lifetime warranty on all of our products and our dealers across the country provide a warranty on the installation. We always stand behind our warranty, and even though in this case the cleaning solution you used voided the warranty, we offered to try and make things right.

Luxury Bath Technologies Corporate
Review
#1392097 Review #1392097 is a subjective opinion of poster.
Cons
  • Promise
Reason of review
Warranty issue
Loss
$2500
Preferred solution
Full refund

WE have a very old bathtub...that had seen its better days...we saw an add for luxury BATH.....that offered a lifetime warranty..we contacted them.They sent their SALES PERSON to our home...he took measurements,,of the bathtub and quoted a price of $2500 with a lifetime warranty...after some years...the tub CRACKED IN two different places places in the bottom.WE called them they sent the salesman out.HE said we cleaned it with an abrasive cleaner..we used SCRUBBY BUBBLES...LUXURY BATHS DENIED OUR LIFETIME WARRANTY.We called two other BATHTUB PROFESSIONALS who stated that the CRACKS WERE STRESS CRACKS CAUSED FROM THE LINER NOT FITTING THE orginal TUB....its been 3 years and the tub sits there with the same cracks...have not been able to use bathtub.....