What Their Customers Are Saying ?

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Would recommend Luxury Bath to anyone

Luxury Bath
My experience with Luxury Bath from Wichita, KS was wonderful. Everyone I worked with was very helpful. I appreciated the thorough workmanship. The acrylic finish is so easy to clean. I am very happy I chose them to do the bath install. They were courteous and professional. I would recommend this company for any remodelling.
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Clean Up was easy and great | Luxury Bath review

Luxury Bath
Luxury Bath had excellent and skilled work done to replace our shower. They arrived promptly, and our new bathroom is beautiful. They did skilful work and the cleanup was GREAT. We would recommend for any bathroom work.
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Really impressed with Luxury Bath Technologies

Luxury Bath
OMG, I am so excited to see this wonderful new bathroom I have now. Luxury Bath Technologies in Miami was the most wonderful experience and such a great product. They took my 1978 original bathtub/shower and turned it into a true luxury bathroom. I installed a new acrylic tub, side and back walls, new faucets and shower combo with a handheld piece and static rain shower head and three shelves, grab bar and sliding glass doors. The patterned walls give the bathroom a true feel of real tile without all the hassle of future cleaning. I can't say enough about this product, it really does look amazing and expensive. The acrylic tub washed off with minimal cling of residue from hard water. No more scrubbing the tub for me! This company is just such a group of professionals all worried about my satisfaction. I highly recommend this company for your next remodel. The cost was so low and it looks like I spent a fortune on it!
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Luxury Bath Technologies customized our Manufactured House bathroom

Last year, we contracted for a shower assembly manufactured and installed by Luxury Bath of Seattle. The shower has been great. We live in a manufactured home. This means the home is seven-eighths scale that of a stick-built house. In short, few products, if any, available in box stores retrofit manufactured houses. To the contrary, Luxury Bath has its own manufacturing capability. Manufacturing resulted in the product being custom-fitted within existing dimensions and plumbing connectivity. And all company representatives from sales, service, to installers, are company employers. The factors of manufacturing and all company employees, convinced us to try Luxury Bath. We have yet to regret our decision. The project included demolition of the old molded resin bath/shower combo; replacing the drywall with green board; bringing plumbing installation to current code; and installing in-line shutoff valves on both water lines. Gilberto, "Gil," accomplished all the work in one day -- a long day. He was on time, courteous, a diligent worker, and consulted with us at decision points. We recommend Luxury Bath for new construction or renovation.
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#1648533 Review #1648533 is a subjective opinion of poster.

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Luxury Bath remodeled both our bathrooms

Mike and his team were excellent and always professional. They did a great job and I love both of my new showers. I would recommend them to anyone in the San Diego area. He kept me well informed on progress and timelines so I always knew what to expect. They did it in a timely manner and finished 2 bathrooms in about 5 days. They even came on Sunday to get it done.
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#1648538 Review #1648538 is a subjective opinion of poster.

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Luxury Bath only took 2 days to do my shower

I couldn't be happier with my new walk-in shower. It is beautiful and the experience was stress free. It only took 2 days to complete, the products are top notch and the guys did a great job. I'm so glad that I went with Luxury Bath!!!
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#1648542 Review #1648542 is a subjective opinion of poster.

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Very happy with Luxury Bath Technologies

We purchased our home in 2016 and were talking about putting in a new shower pretty much from the day we moved in. We looked at all the box stores for ideas and prices for materials. We could not agree on anything. We ran into a display at Peoria Menards and put in our information with no real expectations. A few days later we recieved a call for a estimate. David came to the house and dicussed options and what they could do for us. After picking options and recieving our quote we moved forward with the project. We made a few changes during the course of getting to the install but bathrooms first were very accommodating to our wishes. We looked forward to recieving our new shower. The guys showed up on the 1st day of the install and went right to it. They were professional and personable to talk with. The install took about 2 and 1/2 days, at the end of which we had our new shower. IT IS AWSOME. We are very happy with the final results and were more than happy with the dealings we had with David and his staff. We would definately reccomend bathrooms First to our friends and family.
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#1648544 Review #1648544 is a subjective opinion of poster.

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Luxury Bath transformed our bathroom

We worked with Luxury Bath Technologies in Peoria and they completely transformed our old bathroom from the 60s, with a walk- in shower, sink, toilet, flooring, med cabinet, and shower surround. They dressed it up with the surround wainscoating that added even more to the room. Thank you to Dave and James and all their hard working team! Beautiful job.
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#1648545 Review #1648545 is a subjective opinion of poster.

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Very Easy to Clean | Luxury Bath review

We liked everything with our experience working with Luxury Bath Technologies. We purchased a shower surround from them and the gentleman who did the work did such a wonderful job. It was a quick turnaround, too. We've recommended him as well as Luxury Bath to other people. The shower surround came out beautiful. It's also very low maintenance and easy to take care of. You just have to clean up with Dawn Dish Soap and don't have to buy a lot of specialty stuff to clean it.
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#1464647 Review #1464647 is a subjective opinion of poster.
Reason of review
Good quality

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My wife was happy with Luxury Bath

We had Luxury Bath remodel our bathroom. The work was completed in April and from beginning to end, their people made the difference. Their installers, Robert and Jacob, were superb. Kevin, the project manager, was very attentive. My wife was happy with the project, so I was happy.
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Luxury Bath is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

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#1464648 Review #1464648 is a subjective opinion of poster.
Reason of review
Good quality

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Saw Luxury Bath at the Fair

Luxury Bath was at the fairgrounds and we liked their plan. We got a new shower assembly from them. The installation team cleaned up and did a good job. The quality of work was very good and we were well-satisfied with our experience with Luxury Bath.
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Luxury Bath is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

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#1464650 Review #1464650 is a subjective opinion of poster.
Reason of review
Good quality
Luxury Bath's reply to:

Not great | Luxury Bath review from Santa Barbara, California

Thank you for writing Luxury Bath Technologies Corporate to let us know about your installation concerns. Our dealers pride themselves on providing the best products and customer service in the bath remodeling industry. Our goal is to resolve the issue so you are 100% satisfied. Please call our Corporate Office at 800-963-8827 and ask for Angela in Customer Care for further assistance.
Review
#1413436 Review #1413436 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application
Loss
$7000
Preferred solution
Price reduction

I was looking forward to bathroom redo with place flooring and toilet already bought by me .It was to take 1 1/2 days..The workers were great ..1st problem sitting in my living room heard water splashing above me then workman shouting for boss ..who was out in parking lot I ran to get him the bath pipes had been diconected water had not been turned off ...The main man then informed me everything would be done in one day..There was the problem ..It was a rush from start to finish in one day. Bath and shower .floor and toilet install.

The next day went into bedroom next to bath The skirting boards were pushed off by water that leaked during the failure to turn water off.

Also plank flooring where did not fit in was left with gaps filled in by sealant skirting board just left hanging ..I called to relate concern about boards off bedroom wall due water ..they came out just nailed it back..The bath surround in one place has 1/2 in gap in one place ..glue and sealant is used ..The bath surround is more pink biege Sierra Sand than the sample I was shown..I was shown off white cream ..No doubt these installers are capable workmen .but it was a rush job they worked hard but rushed. The cost $7,000 No not very happy ..The salesman have not seen or heard from him..

Contact Luxury Bath Customer Service

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Mailing Address:
1800 Industrial Drive
Libertyville, Illinois 60048
USA
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Luxury Bath's reply to:

DID NOT HONOR LIFETIME WARRANTY | Luxury Bath review from Columbus, Ohio

Mr. and Mrs. Shultz,

On November 10, 2005 Luxury Bath installed a new tub liner over the existing tub coupled with a new wall system at your residence. There were no issues or requested service on the work completed by Luxury Bath until 2016 (11 years and 3 months after the installation was completed). Upon receiving the call from Mrs. Shultz regarding the liner being cracked, our local dealership scheduled a service appointment. During the visit it was determined that the cracks in the liner were from the non-approved cleaning solution “Scrubbing Bubbles” that you actually mentioned using in your review on the Consumer Affairs website.

On the contract you signed, it provides you a list of approved and non-approved cleaning solutions for acrylic products. We also provide this information for customers on the Luxury Bath website. https://www.luxurybath.com/about-us/care-maintenance/ On both your contract, and on the Cleaning Instructions page on our website it clearly states: Do Not Use – Scrubbing Bubbles*, and that the *Use of these chemicals will cause a dull surface and/or an easily recognizable chemical crack. This will void your product warranty.

Luxury Bath Corporate has offered to send the local dealership a new tub liner at no cost to you, but because the cleaning solution you used caused the cracks and voided the warranty, you would have to pay our local dealer’s installation/service charge to come out and install the new liner. You declined this offer. Luxury Bath provides a lifetime warranty on all of our products and our dealers across the country provide a warranty on the installation. We always stand behind our warranty, and even though in this case the cleaning solution you used voided the warranty, we offered to try and make things right.

Luxury Bath Technologies Corporate
Review
#1392097 Review #1392097 is a subjective opinion of poster.
Cons
  • Promise
Reason of review
Warranty issue
Loss
$2500
Preferred solution
Full refund

WE have a very old bathtub...that had seen its better days...we saw an add for luxury BATH.....that offered a lifetime warranty..we contacted them.They sent their SALES PERSON to our home...he took measurements,,of the bathtub and quoted a price of $2500 with a lifetime warranty...after some years...the tub CRACKED IN two different places places in the bottom.WE called them they sent the salesman out.HE said we cleaned it with an abrasive cleaner..we used SCRUBBY BUBBLES...LUXURY BATHS DENIED OUR LIFETIME WARRANTY.We called two other BATHTUB PROFESSIONALS who stated that the CRACKS WERE STRESS CRACKS CAUSED FROM THE LINER NOT FITTING THE orginal TUB....its been 3 years and the tub sits there with the same cracks...have not been able to use bathtub.....