Luxury Bath's reply to:

Luxury Bath - Not great

Thank you for writing Luxury Bath Technologies Corporate to let us know about your installation concerns. Our dealers pride themselves on providing the best products and customer service in the bath remodeling industry. Our goal is to resolve the issue so you are 100% satisfied. Please call our Corporate Office at 800-963-8827 and ask for Angela in Customer Care for further assistance.
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0 comments

I was looking forward to bathroom redo with place flooring and toilet already bought by me .It was to take 1 1/2 days..The workers were great ..1st problem sitting in my living room heard water splashing above me then workman shouting for boss ..who was out in parking lot I ran to get him the bath pipes had been diconected water had not been turned off ...The main man then informed me everything would be done in one day..There was the problem ..It was a rush from start to finish in one day. Bath and shower .floor and toilet install.

The next day went into bedroom next to bath The skirting boards were pushed off by water that leaked during the failure to turn water off.

Also plank flooring where did not fit in was left with gaps filled in by sealant skirting board just left hanging ..I called to relate concern about boards off bedroom wall due water ..they came out just nailed it back..The bath surround in one place has 1/2 in gap in one place ..glue and sealant is used ..The bath surround is more pink biege Sierra Sand than the sample I was shown..I was shown off white cream ..No doubt these installers are capable workmen .but it was a rush job they worked hard but rushed. The cost $7,000 No not very happy ..The salesman have not seen or heard from him..

Product or Service Mentioned: Luxury Bath Bathroom Remodeling.

Reason of review: Work Experience or Job Application.

Monetary Loss: $7000.

Preferred solution: Price reduction.

Total transformation with Luxury Bath

0 comments
Testimonial

The house I bought was in bad shape and I was thinking to either flip it or rent it out. The original bathroom broke down to the slab of the house.

Everything was gone and it needed a full bathroom. Then, I searched on the web and narrowed down the remodeling companies. I solicited from Luxury Bath and gave them an idea of what I wanted.

They gave me the prices and came up to see the house. They remodeled the whole bathroom, the shower was brand-new.

Product or Service Mentioned: Luxury Bath Bathroom Remodeling.

Reason of review: Good quality.

Luxury Bath - Great experience from start to finish

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Testimonial

We had Luxury Bath remodel our bathroom. The work was completed in April and from beginning to end, their people made the difference.

Their installers were superb, and the project manager, was very attentive. My wife was happy with the project, so I was happy.

Product or Service Mentioned: Luxury Bath Bathroom Remodeling.

Reason of review: Good quality.

Luxury Bath completed both our bathrooms

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Testimonial

I spoke with Luxury Bath and they gave me a good, fair price. I had a very good interaction with their representative.

They were very professional. The installation crew was very cooperative to our plumbing needs. We remodeled two bathrooms which included a shower installation, a new tub, vanity and master bath.

Luxury Bath's quality of work was very good. There were a couple of minor problems that I found but they corrected them right away.

Product or Service Mentioned: Luxury Bath Bathroom Remodeling.

Reason of review: Fair pricing.

Luxury Bath - 3 Day Installation done in 1 Day

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Testimonial

We saw Luxury Bath online and it seemed like a good company. Our bathroom was built in ’54 and it needed to be updated.

We purchased a shower and walls and our interactions with the sales representatives were fine. The installation team that came were great and they finished the three-day job in one day.

It was really nice. The bathroom met our expectations.

Product or Service Mentioned: Luxury Bath Bathroom Remodeling.

Reason of review: Fast order processing.

Highly recommend Luxury Bath Technologies

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Testimonial

They remodeled our bathroom and their work is immaculate, our house looks amazing! There were no surprise charges at the end, and unexpected issues that arose during the process were handled expertly and quickly. I would recommend them in a heartbeat!

Product or Service Mentioned: Luxury Bath Bathroom Remodeling.

Reason of review: Good quality.

Thank you Luxury Bath

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Testimonial

We were interested in getting a bathroom remodel. We needed a new tub because our old tub was hard getting into.

We had sliding doors and it was hard to lift and we wanted something where we could walk in. We purchased a walk-in bath. Our sales rep went through it and showed us the bath and the pamphlets. And then he had a model of the bath and we thought it would work out well.

This was a second project he did. He had done some work already on our floors and remodeling downstairs.

He had his company install it. There were two individuals that were excellent workers and they did a real nice job.

Product or Service Mentioned: Luxury Bath Bathroom Remodeling.

Reason of review: Good quality.

Luxury Bath - Happy with my new Shower

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Testimonial

We went to a home show one time and Luxury Bath Technologies came up but we just didn't have the funds to do the remodel at that time.  Last year, we went back to the same home show and looked up the same salesman.

We then had him come up and he was very straightforward and he had very good ideas on helping us pick out our tub. We purchased a shower tub area and a freestanding shower. We tore down one bathroom first and remodeled it, then we tore down the other one because we couldn't do both in the same week. Their installer, Brian, did such a good job on the first one that I requested him to be back for the second one and he did another excellent job.

I had nothing but high praise with everybody that I met at Luxury Bath. They were an excellent team and they have been very professional. Plus, they got a good product. I went with acrylic and I enjoyed it.

It's easy to clean. I'm 58 now and I'm not going to put something in my house or do anything that I've got to worry about for the rest of my life. I wanted to do it once. I decided to let Luxury Bath do their bath work and let someone else do the floors though.

That was a big mistake because I should have let Luxury Bath do it all and we would have saved time.

Also, there was a big difference in how the companies worked.  Luxury Bath Technologies have been nothing but excellent.

Product or Service Mentioned: Luxury Bath Bathroom Remodeling.

Reason of review: Good quality.

Luxury Bath rejuvenated my 40 year old bathroom

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Testimonial

Luxury Bath turned an old outdated bathroom into a beautiful showcase worthy of a magazine cover.  The crew’s workmanship, courtesy, and attention to detail turned my 40 year old bathroom into a modern, beautiful bath that I'm so proud to show off to my guest.

The outcome has exceeded my expectations.

My sincere thanks to the staff at Luxury Bath.  I would recommend them again and again!

Product or Service Mentioned: Luxury Bath Bathroom Remodeling.

Reason of review: Good quality.

Luxury Bath - Our new bathroom looks fantastic

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Testimonial

What a difference!  Our new bathroom looks fantastic and the work was completed in no time, which was important for us since we only have one full bath in our home.

The installers were fantastic from the minute they knocked on my door.

Extremely professional and beyond helpful.  So glad we decided to go with Luxury Bath!

Product or Service Mentioned: Luxury Bath Bathroom Remodeling.

Reason of review: Good quality.