Reply by Luxury Bath

Thank you for writing Luxury Bath Technologies Corporate to let us know about your installation concerns. Our dealers pride themselves on providing the best products and customer service in the bath remodeling industry. Our goal is to resolve the issue so you are 100% satisfied. Please call our Corporate Office at 800-963-8827 and ask for Angela in Customer Care for further assistance.
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I was looking forward to bathroom redo with place flooring and toilet already bought by me .It was to take 1 1/2 days..The workers were great ..1st problem sitting in my living room heard water splashing above me then workman shouting for boss ..who was out in parking lot I ran to get him the bath pipes had been diconected water had not been turned off ...The main man then informed me everything would be done in one day..There was the problem ..It was a rush from start to finish in one day. Bath and shower .floor and toilet install.

The next day went into bedroom next to bath The skirting boards were pushed off by water that leaked during the failure to turn water off.

Also plank flooring where did not fit in was left with gaps filled in by sealant skirting board just left hanging ..I called to relate concern about boards off bedroom wall due water ..they came out just nailed it back..The bath surround in one place has 1/2 in gap in one place ..glue and sealant is used ..The bath surround is more pink biege Sierra Sand than the sample I was shown..I was shown off white cream ..No doubt these installers are capable workmen .but it was a rush job they worked hard but rushed. The cost $7,000 No not very happy ..The salesman have not seen or heard from him..

Product or Service Mentioned: Luxury Bath Bathroom Remodeling.

Reason of review: Work Experience or Job Application.

Monetary Loss: $7000.

Preferred solution: Price reduction.

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